Send a message or find quick answers.
Whether you’re enquiring about an order, interested in stocking Willowbrook treasures, or simply want to say hello, Hannah’s inbox is always open.
Contact details
- Email: hannah@willowbrookwood.com
- Knysna, South Africa · Serving global dreamers
- Instagram: @willowbrookwood
Quick answers before you send a note.
Still unsure? Reach out via the form and Hannah will respond personally. You can also follow along on Instagram for studio updates.
When will my order ship?+−
Physical items ship from Knysna within 3–5 working days. We are a tiny studio and international shipping from South Africa is very expensive, so physical orders ship within South Africa only for now. You’ll receive tracking details via email as soon as the parcel is on the way.
Are digital downloads instant?+−
Yes! Once checkout is complete you’ll receive an email with download links. They stay available in your account page for future adventures.
Do you accept custom illustration requests?+−
Yes we accept custom requests! Please reach out using the contact form or email us on hannah@willowbrookwood.com